Frequently Asked Questions

GENERAL INFORMATION

How Often Should I Have My Brakes Checked?
It is important to have your brakes checked often. Most folks have their brakes checked when they have their tires rotated. One of the mechanics at our service center can check the thickness of your brake pads to ensure that they are running at peak conditions. Your brake pads are essential for maintaining stopping power, so be sure to have them checked every chance that you get.
HOW DO I CONTACT CUSTOMER SERVICES?
You can contact our Customer Care team by email, phone.
What Happens When I Don't Change My Oil?
Oil is the lubricant that keeps your vehicle running. If you choose not to change your oil then it will completely break down and leave a sludge in your vehicle's engine. This will wear your engine over time and cause it to break down much sooner.
What Should I Do When My Check Engine Lights Come On?
When your check engine light comes on, there could be a number of issues. It could be something basic, like a loose gas cap, or it could be something serious. The best way to ensure that you are safe behind the wheel is to bring your vehicle into our shop for a multi-point inspection. We can find the issue and make you aware of it so you can choose whether or not you want to take the next steps to getting your vehicle back to peak conditions.
Why do brakes squeak?
Today’s cars are equipped with front-wheel disc brakes. Some models even have four-wheel disc brake systems. Disc brakes work much like the modern’s bicycle’s brakes, and brake squealing and noise have a variety of causes – usually dust or high frequency vibrations of the brake pedals, like a cricket rubbing its legs together. Worn brake linings also tend to be noisy. All in all, brake systems should be checked regularly and worn parts replaced before ruining expensive calipers and rotors.
I have a busy schedule. When can I drop off and pick up my vehicle?
We are open for drop-off on weekdays starting at 8:00 am, and we close around 4:00 pm. We can also arrange for specific late pickup circumstances, and we do have a drop box as well.